Help Center › Changing an Order

Changing an Order

What to do if you need to correct an address, size, color, style or other order information.

Contact ALL Wayz B FIT as soon as you notice a mistake. Once an order enters fulfillment or ships, changes may no longer be possible.

I entered the wrong shipping address. What should I do?

Contact ALL Wayz B FIT immediately with your order number and the correct shipping address. Address changes cannot be guaranteed once fulfillment has started.

I ordered the wrong size. Can I change it?

Contact the store as soon as possible with your order number and the correct size. If the order has already entered fulfillment, the normal exchange rules may apply after delivery.

I selected the wrong color or style. Can it be changed?

Contact the store immediately with your order number and the correct item information. Changes depend on inventory and the current order status.

Can I cancel my order?

Contact ALL Wayz B FIT immediately. Whether an order can be cancelled depends on its processing status and any special promotional terms.

I entered the wrong Style Code on the Two Suit Deal.

Contact the store as soon as possible and provide:

• Your order number
• The incorrect Style Code
• The correct Style Code

Inventory is confirmed after ordering, so corrections should be requested quickly.

Can I change my Two Suit Deal from shipping to in-store fitting?

Contact ALL Wayz B FIT as soon as possible. The promotion provides shipping and hold-in-store options, but whether the fulfillment method can be changed depends on the order status.

I accidentally placed the same order twice.

Contact the store immediately and provide both order numbers so the duplicate orders can be reviewed.

My order has already shipped. Can I change the address?

Once a package has shipped, the store may no longer be able to change the destination. Check the carrier’s tracking page to see whether delivery-management options are available.